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Shipping & Returns


All orders are shipped next business day from St. Catharines, Ontario by Canada Post. 

Click here for USA Shipping Rates or International Shipping Rates.

Shipping Rates:
$0 - $49 = $5.00 shipping fee
$50 +  = FREE Shipping

Laundering Products = FREE Shipping

Shipping Schedule:
BC         5-6 Days
AB         4-6 Days
SK          3-5 Days
MB         2-4 Days
ON, QC  1-3 Days
NB, NS, PEI    2-4 Days
NL, NT    4-6 Days
YT     6-7 Days
* Free shipping only applies to orders shipped within Canada or the US.
** Free shipping exclusions apply to remote locations in Canada and the US.

Returns & Exchanges - made easy!

As long as your products are unused, unwashed and in resalable condition (clean, no pet hair, no smells, etc.) you can mail your products back to us within 6 months from the date of purchase. Please contact us or fill out our Return & Exchange form for a Return Authorization Number.

Return Policy - A full refund minus the actual cost to ship your order to you.

Exchange - Receive a full credit of the purchase price and free shipping on your exchange.

Credit - Receive a full credit of the purchase price to be used on any future order!

Click here for more details or to receive a Return Authorization Number.

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