Shipping

Canadian Shipping Schedule


All orders are shipped from St. Catharines, Ontario by Canada Post within 2 business days.

Orders are received in 2 to 8 days after shipping, depending on distance. Call or email us if you have any specific shipping requirements or questions.

*Nunavut - Actual cost shipping always applies, please call in your order to 1 800-416-1475


Canadian Shipping Rates

Orders under $50.00: We charge the actual cost to ship orders under $50.00.
Orders order $50.00: Free!

 

Canadian Shipping Times

BC  5-6 Days   AB  4-6 Days   SK 3-5 Days   MB   2-4 Days   ON   1-3 Days   QB   1-3 Days   NB 2-4 Days   NS   2-4 Days   PEI   2-4 Days   NL   4-6 Days   NT   4-6 Days   YT 6-7 Days

 

Warranty & Return Policy

 

WARRANTY

Mother-ease is proud to offer the best warranty in the cloth diaper industry.


Lifetime Warranty on Cloth Diapers & Covers for the following components:

Snaps
Elastics

Poly Urethane Laminate - PUL

Mother-ease® strives to please its customers by providing them with durable, well designed diapers and covers. We warrant our diapers against defects in materials and workmanship for a period of one year from the date of purchase. We warrant our covers against defects in materials and workmanship for a period of six months from the date of purchase. This warranty is available to the original purchaser of our products.

 

Except when caused by manufacturing defects this warranty does not cover leaking, diaper odor or normal wear and tear.

 

Please be sure to follow our detailed care instructions paying special attention to the use of detergents. Warranty is void when detergents containing harsh solvents such as hydrogen peroxide or sodium per carbonate are used on diapers containing natural fibers (cotton, bamboo).

Note - Our Training Pant elastics are not included in the Lifetime warranty on elastics.



RETURN POLICY

Mother-ease® will provide a full refund, less actual shipping costs, on unused, unwashed, resalable products for a period of 6 months from the date of purchase. Please call for a Return Authorization Number before shipping back your order and include your receipt with the return. Return shipping costs are the customer’s responsibility.

Should you want to exchange a product during this 6 month time period, simply send the item back at your expense and we will ship the exchange back at our expense. The exchange would also need to be unused, unwashed and in resalable condition.



Sales Taxes


The Mother-ease Canadian shopping cart will calculate taxes according to the following rules and will appear on your invoice in the line labeled GST/HST.

ON – HST = 5% on diapers, covers, training pants, bedwetter pants, liners – washable and biodegradable, swim diapers.

ON – HST = 13% on diaper pails, diaper sprayers, diaper bags, nursing pads, diaper pail meshes, carbon filters, wipes, wash mitts, receiving blankets.

BC – HST = 5% on diapers, covers, training pants, bedwetter pants, liners – washable and biodegradable, swim diapers.

BC – HST = 12% on diaper pails, diaper sprayers, diaper bags, nursing pads, diaper pail meshes, carbon filters, wipes, wash mitts, receiving blankets.

NS – HST = 5% on diapers, covers, training pants, bedwetter pants, liners – washable and biodegradable, swim diapers.

NS – HST = 15% on diaper pails, diaper sprayers, diaper bags, nursing pads, diaper pail meshes, carbon filters, wipes, wash mitts, receiving blankets.

NB – HST = 13% on all products
 
NF – HST = 13% on all products

All other provinces – GST = 5%


Wizard Cloth Diapers
    Duo One Size Diaper
    Duo Two Size Diaper
    Duo Newborn Diaper
    Duo Night Time Pack
    Duo Cover
    Uno Diaper
    EasyStuff™ Diaper
Fitted Cloth Diapers
    EconoME
    One Size™ Diaper
    Sandy's™ Diaper
    All in One Diaper
Fitted Diaper Packages
    Starter
    Part Time
    Complete
    Convenience
    Fitted Cover Special
Fitted Diaper Covers
    Air Flow™ Snap Covers
    Rikki™ Wrap
    Rikki Slim Wrap
    Fitted Cover Special
Absorbent Liners
    Snap In™ Absorbent Liners
    Sandy's Absorbent Liners
    Wizard Booster
Diapering Accessories
    Stay Dry Liner
    Biodegradable Diaper Liners
    Baby Wipes
    Diaper Sprayer
    Diaper Pail
    Wet / Dry Bag
Other Products
    Swim Wear
    Training Pants
    Bedwetter Pants
    Reusable Nursing Pads
    Wash Mitt
    Reusable Shopping Bag
    Receiving Blankets
Laundering Products
Final Sale Items
    Discontinued
    Stained
Gift Certificate

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